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The Operations Specialist leads the planning, negotiation, and delivery of international freight solutions by air, ocean, and road. Main Duties and Responsibilities
Plans and designs end-to-end international freight solutions (air, ocean, and road) for complex customer supply chains, using independent professional judgment.
Studies customer supply chain needs and turns them into custom, cost-effective, and compliant logistics strategies.
• Advanced proficiency in using Barsan's BARSIS system for managing logistics operations, shipment documentation and operational processes.
Uses expert knowledge of trade law, sanctions regimes, and customs codes to review and approve shipping and customs documents; advises customers and management on regulatory risk and how to manage it.
Selects and evaluates carriers and logistics providers based on cost, performance, and risk; owns vendor performance management.
Leads negotiations with carriers and suppliers on freight rates and contract terms, and builds competitive pricing strategies for customer quotes.
Directs airline and ocean freight booking strategy to improve service quality, capacity use, and cost efficiency across a portfolio of accounts.
Acts as a key operational liaison with customs brokers, government authorities, overseas offices and international business partners across Barsan's global network. Turkish language proficiency is essential for supporting Turkish customers, suppliers and cross-border operations.
Coordinates and supports global logistics projects involving multiple countries, ensuring alignment with corporate operational standards, customer requirements and international trade regulations.
Owns regulatory compliance for import/export operations, interprets new customs legislation, and turns it into internal procedures.
Identifies and manages operational and business risk across international supply chains, and designs plans to prevent and handle problems.
Represents the company to public authorities and external agencies to obtain permits and authorizations for regulated or controlled cargo.
Acts as the senior point of contact for customers, carriers, suppliers, and business partners, resolving high-value or high-risk issues.
Investigates and resolves complex, non-routine operational problems, applying strong analytical and problem-solving skills.
Monitors and analyzes operational and business performance data, and leads continuous improvement projects across protfolio. Supervises, trains, and mentors junior operations staff, assigns workload, and gives technical guidance on complex logistics and compliance matters.
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